The North Carolina On-site Wastewater Contractor Inspector Certification Board investigates complaints against Contractors (i.e. Installers) and Inspectors alleged to have violated North Carolina General Statute 90A and/or the North Carolina Administrative Code 21 NCAC Chapter 39.  If the Board determines that a violation of the statutes and/or rules has occurred, the Board may impose disciplinary action.  The Board does not intervene in monetary disputes nor does the Board have the authority to order monetary damages.  If you have these types of problems, you should consult an attorney.

If you prefer not to submit the complaint online please click here.

Items marked with * are required to be completed.  

Investigation and/or disciplinary action are at the sole discretion of NCOWCICB and are undertaken on the time frame set forth by NCOWCICB.

To submit a complaint online you must be able to scan and upload forms into the submission. Your signature must be notarized. Print the page, sign and have signature notarized. You will upload this page when requested in the online submission along with other supporting documents below. Click here for the signature page.

    *Nature of suspected violation: (required)

    Evidence in Support of Your Complaint:

    Please upload documents (contracts, invoices, canceled checks, paid invoices, permits, reports, correspondence, emails, or other documents) that support your complaint. Please remove identifying information such as social security numbers and account numbers prior to uploading documents.

    Please upload the notarized signature page here.

    Max file upload size is 20MB total. If your total file size is too large to upload, please mail a paper copy to NCOWCICB P O Box 132 Lawsonville, NC 27022. DO NOT mail copies of any files that you have uploaded.

    A copy of your complaint and evidence in support of your complaint may be provided to the alleged violator for his or her review and response.