How to File a Complaint | North Carolina Onsite Wastewater Contractor Inspector Certification Board (NCOWCICB)

The North Carolina On-site Wastewater Contractor Inspector Certification Board investigates complaints against Contractors (i.e. Installers) and Inspectors alleged to have violated North Carolina General Statute 90A and/or the North Carolina Administrative Code 21 NCAC Chapter 39. If the Board determines that a violation of the statutes and/or rules has occurred, the Board may impose disciplinary action. The Board does not intervene in monetary disputes nor does the Board have the authority to order monetary damages. If you have these types of problems, you should consult an attorney.

If you prefer not to submit the complaint online please click here.

Items marked with * are required to be completed.

Investigation and/or disciplinary action are at the sole discretion of NCOWCICB and are undertaken on the time frame set forth by NCOWCICB.

To submit a complaint online you must be able to scan and upload forms into the submission. Your signature must be notarized. Print the page, sign and have signature notarized. You will upload this page when requested in the online submission along with other supporting documents below. Click here for the signature page.

*Name of individual suspected of violation: (required)

*Company Name suspected of violation: (required)

*Address of suspected violator: (required)
Street (required)

City (required)

State (required)

Zip (required)

*Address of property where suspected violation took place: (required)
Street (required)

City (required)

State (required)

Zip (required)

County of (required)

*Date of suspected violation: (required)

*Nature of suspected violation: (required)
Installation without certificationRepair without certificationInspection without certificationInstallation/Repair Without PermitOther: Describe in Detail
*Summary of Your Complaint: (required)
Summary of Your Complaint: (6000 characters max)
*Complainant Full Name: (required)

*Complainant Mailing Address: (required)
Street (required)

City (required)

State (required)

Zip (required)

*Complainant Phone Number: (required)

*Complainant Email: (required)

*Would you prefer to correspond with the Board via mail or email?

*Are you represented by an attorney in this matter? (required)
YesNo
*Is there a pending or completed lawsuit regarding your complaint? (required)
YesNo
Evidence in Support of Your Complaint:
Please upload documents (contracts, invoices, canceled checks, paid invoices, permits, reports, correspondence, emails, or other documents) that support your complaint. Please remove identifying information such as social security numbers and account numbers prior to uploading documents.
Please upload the notarized signature page here.
Max file upload size is 20MB total. If your total file size is too large to upload, please mail a paper copy to NCOWCICB P O Box 132 Lawsonville, NC 27022. DO NOT mail copies of any files that you have uploaded.
A copy of your complaint and evidence in support of your complaint may be provided to the alleged violator for his or her review and response.

Witnesses Who Can Provide Testimony Supporting Your Complaint:
Witness 1
Witness Full Name:
Witness Mailing Address:
Witness Phone Number:
Witness Email Address:

Witness 2
Witness Full Name:
Witness Mailing Address:
Witness Phone Number:
Witness Email Address:

For additional witnesses please type the information on a document and upload in document upload section.